New Britain, Connecticut is built out of exactly the housing that costs owners the most when water rides inside the rent: dense two- and three-family houses, most served by a single meter for the entire building. Connecticut water and sewer rates sit well above the national average, so that one meter quietly converts every tenant’s habits into the owner’s expense. Water submetering separates the bill by unit. The rental market here leans heavily on individual landlords renting to Central Connecticut State students and working households, tenants who move frequently and never see what the water actually costs. True Submeter puts an individual water meter on each unit and sends every tenant an automatic monthly invoice for their own usage, so the water bill returns to the owner instead of sitting on the books. Consumption falls once it carries a price, disagreements over splitting the bill end, and net operating income improves. High bill, shared building, frequent turnover: three reasons to meter.

