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True Submeter
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True Submeter
Water Submetering Solutions

HOW IT WORKS

Monitoring water usage has never been so easy!

Water Meter

Accurately monitor water usage.

Router

Collects and communicates data from meters.

Monitoring

Monitor usage, automated billing, and more!
Learn more about our devices!
Product Catalog

APPLICATIONS

Need to monitor water usage? True Submeter has a solution.

Multifamily

Apartment

Commercial

Calculate Your ROI

On average property owners see a return on their investment with True Submeter within six months.
Try our ROI Calculator!

PROPERTY OWNER BENEFITS

Simplify water utility management with True Submeter.

Water Bill Recovery

Oftentimes when a property owner includes the cost of water with rent, they do not recover the entire cost of the water bill. With submetering, you eliminate surprise water expenses.

Property Management Efficiency

Avoid adding items to your to-do list. Automatically bill tenants for their exact water usage. An invoice is sent directly to your tenants each month.

Increase Property Value

Increase your Net Operating Income (NOI) by recovering all your water expenses. Higher NOI equals increased property value. Try our NOI Calculator!
I absolutely love True Submeter. They provide the usage information I needed to acurately bill my tenants back for their water use. With True Submeter I am able to recover around $1,000 per unit per year.
Sam, Duplex Owner
Villa Park, IL
True Submeter makes it seamless for me to bill for each tenant for water and eliminate having them take blatant advantage of not having to pay water.
Jared, Duplex Owner
Oshkosh, WI
My tenants appreciate the transparency that comes with submettering. It also helps me track down potential leaks since I can tell if a particular unit has an uptick in usage in any given month. I’d recommend True Submeter to all landlords.
Jack, Triplex Owner
Greencastle, PA
True Submeter has helped us tremendously in reducing our expenses and curbing our tenants' water usage now that they are being monitored.
Adam, Commercial and Mulitfamily Property Owner
Las Vegas, NV
My water bill was cut in half when my tenants began to see how much the water cost and how much they were using.
Robert, Quadplex Owner
Mayfield, PA
I only wished I had done this years ago. I manage a triplex and after installing these meters the tenants water usage declined by 60%.
Dabbie, Triplex Owner
Marietta, GA
Since submetering my properties, NOI has increased by a minimum of $750 per apartment after passing through water costs. That is $7500 of increased value at a 10% cap rate per apartment!
Matthew, Property Management Company
Allentown, PA
True Submeter has been a reliable solution to account for tenant water bills. No more guessing, no more estimation based on historical use, no more risk of over/ under billing.
Javier, Duplex Owner
Lebanon, PA
Service is always extremely fast, helpful, professional and on point.
Basaran, Quadplex Owner
Baltimore, MD
True Submeter is a great way to create good usage patterns, better for the bank, and great for environmental use.
Omer, Triplex Owner
Rollinsford, NH
True Submeter products are easy to install product that transmits water usage data without requiring a property owned internet service.
Bart, Apartment Building Owner
Jenks, OK
Setting up True Submeter was a breeze and solved my billing issues at a fraction of the cost of their competitors.
Matt, Duplex Owner
Everson, WA
True Submeter is the solution for accurate and reliable water submetering. Their customers service is truly outstanding. We own and operate over 100 apartments units and have been using True Submeter for years. When it it comes to submetering there is only one company we trust...True Submeter!
Brian, Property Management Company
Bloomsburg, PA
My True Submeter system has completely changed my business, I now have a much better idea what my monthly costs will be.
Chris, Property Management Company
New Holland, PA
True Submeter has been a great addition to my rental property portfolio. I am now able to pass the water bill onto the tenant which has increased my NOI!
Joshua, Duplex Owner
Frederick, MD

Tenant Benefits

Keep relationships with tenants on good terms with True Submeter.

Tenant Fairness

Tenants appreciate being treated fairly. Only bill them for the water they use. No more, no less.

Tenant Satisfaction

Submetering provides transparency in utility billing, which leads to improved tenant satisfaction.

Reduced Disputes

Water usage disputes vanish with accurate monitoring and billing. Tenants see what they use and how much it costs.

DID YOU KNOW?

Water consumption varies by over 300%. Which means the highest water using tenant consumes 3-1 more water than the lowest using tenant.
3-1
Submetering can lead to a 15-39% reduction in water consumption. Learn more: 
Water Conservation Statistics

WATER METER OPTIONS

PVC Water Meter TSN1

Number One Seller!
Plumbing Required
Online Monitoring and Billing*
120V Plug Required
2 Year Warranty
$95
Purchase PVC Water Meter

Brass Water Meter TSBR

Usage Displayed on Meter
Plumbing Required
Online Monitoring and Billing*
Heavy Water Usage (Commercial)
NSF Certified
120V Plug Required
2 Year Warranty
$249
Purchase Brass Water Meter
Model TSN1 TSBR
Description PVC Water Meter Brass Water Meter
Number One Seller! ✓
Plumbing Required ✓ ✓
Online Monitoring and Billing* ✓ ✓
NSF Certified ✓ ✓
120V Plug Required ✓ ✓
Leak Detection* ✓ ✓
Usage Display on Meter ✓
Heavy Water Usage (Commercial) ✓
Approved to Use in California ✓
Approved to Use in Massachusetts ✓
2 Year Warranty ✓ ✓
Retail Price $95 $249
* Monthly monitoring subscription required.
*Monthly monitoring subscription required.

ToP features

True Submeter offers budget-friendly, easy to install, high-quality water metering solutions.

Minimal Investment

The cost of the hardware is minimal. In fact, the average property owner recovers the expense within the first six months by collecting the cost for the entire water bill. Try our ROI Calculator!

Ongoing Expense Management

Routers utilize a cellular subscription to transmit data to our monitoring service. A significant portion of our customers pass this minimal expense to their tenants, leaving no recurring expense for the property owner.

Accuracy Matters

Our flow meters are rated to be accurate within 1%. Ultrasonic or electromagnetic flow sensors can vary in accuracy by 10% or more! True Submeter exceeds most of the stringent accuracy requirements.

Quality

True Submeter has an uncompromising dedication to quality, reliability, and ease of use.

Easy Installation

A plumber can generally install our meter in under 10 minutes. Oftentimes property owners have the meters installed when their plumber is out for other maintenance items.

In-Line Meters vs. Ultrasonic Meters

1% vs 10%
Our in-line water meters are accurate within 1%! Compared to ultrasonic or electromagnetic flow sensors which are generally rated at 10% accuracy.

FAQS

The purpose of True Submeter is to accurately track and bill tenants for their monthly water usage.

If you would like to sign up for an account or use our service please contact us at 612-433-2239 or email [email protected]. You must have active submeters with True Submeter to have an active account with us.

Our subscription system is by month, so you are able to join/cancel our services at any time on a monthly basis. We do not require you to sign yearly contracts!

When logging in to your account there is a recover/reset psasword option or you can contact [email protected]

True Submeter Offers submetering services that include monitoring monthly usage, leak detection reporting, and automatic invoicing to tenants for monthly usage.

Absolutely, we do not share/sell any customer information to anyone outside of our team.

We currently are desktop format only at the moment, we are constantly working to improve our system with one of the main items being a mobile application.

Please refer to our Troubleshooting Guide for malfunctioning meters. If you still cannot get a meter to work, please submit a ticket below.

Submit a Ticket

Yes, we currently send out weekly inactivity reports to meters that have gone offline or stopped working to make sure that we can get them back online right away.

On your True Submeter account you will be able to edit/change tenant information, current water rates, view current and previous months invoices for tenants, and live monthly usage.

The purpose of True Submeter is to accurately track and bill tenants for their monthly water usage.
If you would like to sign up for an account or use our service please contact us at 612-433-2239 or email [email protected]. You must have active submeters with True Submeter to have an active account with us.
Our subscription system is by month, so you are able to join/cancel our services at any time on a monthly basis. We do not require you to sign yearly contracts!
When logging in to your account there is a recover/reset psasword option or you can contact [email protected]
True Submeter Offers submetering services that include monitoring monthly usage, leak detection reporting, and automatic invoicing to tenants for monthly usage.
Absolutely, we do not share/sell any customer information to anyone outside of our team.
We currently are desktop format only at the moment, we are constantly working to improve our system with one of the main items being a mobile application.
Please refer to the document attached, this is our troubleshooting guide for malfunctioning meters. If you still cannot get a meter to work, please submit a ticket below.
Yes, we currently send out weekly inactivity reports to meters that have gone offline or stopped working to make sure that we can get them back online right away.
On your True Submeter account you will be able to edit/change tenant information, current water rates, view current and previous months invoices for tenants, and live monthly usage.

RESOURCES

Installation GuideBrochurePost Installation GuideTroubleshooting Guide

Product Quiz

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