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True Submeter
Water Submetering Solutions

HOW IT WORKS

Monitoring water usage has never been so easy!

Water Meter

Accurately monitor water usage.

Router

Collects and communicates data from meters.

Monitoring

Monitor usage, automated billing, and more!
Find out what you need. Take our product quiz.

APPLICATIONS

Need to monitor water usage? True Submeter has a solution.

Multifamily

Apartment

Commercial

Calculate Your ROI

On average property owners see a return on their investment with True Submeter within six months.
Try our ROI Calculator!

PROPERTY OWNER BENEFITS

Simplify water utility management with True Submeter.

Water Bill Recovery

Oftentimes when a property owner includes the cost of water with rent, they do not recover the entire cost of the water bill. With submetering, you eliminate surprise water expenses.

Property Management Efficiency

Avoid adding items to your to-do list. Automatically bill tenants for their exact water usage. An invoice is sent directly to your tenants each month.

Increase Property Value

Increase your Net Operating Income (NOI) by recovering all your water expenses. Higher NOI equals increased property value. Try our NOI Calculator!

Tenant Benefits

Keep relationships with tenants on good terms with True Submeter.

Tenant Fairness

Tenants appreciate being treated fairly. Only bill them for the water they use. No more, no less.

Tenant Satisfaction

Submetering provides transparency in utility billing, which leads to improved tenant satisfaction.

Reduced Disputes

Water usage disputes vanish with accurate monitoring and billing. Tenants see what they use and how much it costs.

DID YOU KNOW?

Water consumption varies by over 300%. Which means the highest water using tenant consumes 3-1 more water than the lowest using tenant.
3-1
Submetering can lead to a 15-39% reduction in water consumption. Learn more: 
Water Conservation Statistics

WATER METER OPTIONS

PVC Water Meter TSN1

Number One Seller!
Plumbing Required
Online Monitoring and Billing*
120V Plug Required
Leak Detection*
2 Year Warranty

Brass Water Meter TSBR

Usage Displayed on Meter
Plumbing Required
Online Monitoring and Billing*
Heavy Water Usage (Commercial)
NSF Certified
120V Plug Required
Leak Detection*
2 Year Warranty
Model TSN1 TSBR
Description PVC Water Meter Brass Water Meter
Number One Seller!
Plumbing Required
Online Monitoring and Billing*
NSF Certified
120V Plug Required
Leak Detection*
Usage Display on Meter
Heavy Water Usage (Commercial)
Approved to Use in California
Approved to Use in Massachusetts
2 Year Warranty
Retail Price $95 $249
* Monthly monitoring subscription required.
*Monthly monitoring subscription required.

ToP features

True Submeter offers budget-friendly, easy to install, high-quality water metering solutions.

Minimal Investment

The cost of the hardware is minimal. In fact, the average property owner recovers the expense within the first six months by collecting the cost for the entire water bill. Try our ROI Calculator!

Ongoing Expense Management

Routers utilize a cellular subscription to transmit data to our monitoring service. A significant portion of our customers pass this minimal expense to their tenants, leaving no recurring expense for the property owner.

Accuracy Matters

Our flow meters are rated to be accurate within 1%. Ultrasonic or electromagnetic flow sensors can vary in accuracy by 10% or more! True Submeter exceeds most of the stringent accuracy requirements.

Quality

True Submeter has an uncompromising dedication to quality, reliability, and ease of use.

Easy Installation

A plumber can generally install our meter in under 10 minutes. Oftentimes property owners have the meters installed when their plumber is out for other maintenance items.

In-Line Meters vs. Ultrasonic Meters

1% vs 10%
Our in-line water meters are accurate within 1%! Compared to ultrasonic or electromagnetic flow sensors which are generally rated at 10% accuracy.

FAQS

The purpose of True Submeter is to accurately track and bill tenants for their monthly water usage.

If you would like to sign up for an account or use our service please contact us at 612-433-2239 or email [email protected]. You must have active submeters with True Submeter to have an active account with us.

Our subscription system is by month, so you are able to join/cancel our services at any time on a monthly basis. We do not require you to sign yearly contracts!

When logging in to your account there is a recover/reset psasword option or you can contact [email protected]

True Submeter Offers submetering services that include monitoring monthly usage, leak detection reporting, and automatic invoicing to tenants for monthly usage.

Absolutely, we do not share/sell any customer information to anyone outside of our team.

We currently are desktop format only at the moment, we are constantly working to improve our system with one of the main items being a mobile application.

Please refer to our Troubleshooting Guide for malfunctioning meters. If you still cannot get a meter to work, please submit a ticket below.

Submit a Ticket

Yes, we currently send out weekly inactivity reports to meters that have gone offline or stopped working to make sure that we can get them back online right away.

On your True Submeter account you will be able to edit/change tenant information, current water rates, view current and previous months invoices for tenants, and live monthly usage.

The purpose of True Submeter is to accurately track and bill tenants for their monthly water usage.
If you would like to sign up for an account or use our service please contact us at 612-433-2239 or email [email protected]. You must have active submeters with True Submeter to have an active account with us.
Our subscription system is by month, so you are able to join/cancel our services at any time on a monthly basis. We do not require you to sign yearly contracts!
When logging in to your account there is a recover/reset psasword option or you can contact [email protected]
True Submeter Offers submetering services that include monitoring monthly usage, leak detection reporting, and automatic invoicing to tenants for monthly usage.
Absolutely, we do not share/sell any customer information to anyone outside of our team.
We currently are desktop format only at the moment, we are constantly working to improve our system with one of the main items being a mobile application.
Please refer to the document attached, this is our troubleshooting guide for malfunctioning meters. If you still cannot get a meter to work, please submit a ticket below.
Yes, we currently send out weekly inactivity reports to meters that have gone offline or stopped working to make sure that we can get them back online right away.
On your True Submeter account you will be able to edit/change tenant information, current water rates, view current and previous months invoices for tenants, and live monthly usage.
Due to an unprecedented surge in sales and an influx of requests our products have a current lead time of the beginning of April. We understand the anticipation surrounding our services and apologize for any inconvenience this delay may cause. We still encourage our customers to place their orders as True Submeter will honor the first come first serve system. Once an order is placed we will be able to give you a better time estimate on availability. Thank you for your business and understanding! 
- The True Sub Team
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